I downloaded acrobatPro 11.0 trial when I was in CC . I then purchased through adobe the full version. When I enter my key it says it is valid, but I do not have a correct version on my computer to allow me to purchase 11.0. I had acrobat X, but when I enter the key for it, they say it is not a correct product. What the heck do they want? When I purchased Creative Cloud with photoshop and lightroom it allowed me to download Photoshop CC and I had Photoshop 6 from the same package.
Any help would be appreciated. Either help activating or get my money back.
Thank you,
Mike