Folks:
I have a user running Acrobat X Pro. The program works fine in all respects except one: When he tries to open a PDF that is on the server, he gets an error message:
"There was an error opening this document. This file cannot be found."
He has NO problem opening the same file from within Acrobat. He cannot open it from an Explorer window or directory listing.
In a related problem, if he tries to open a file or folder using the mapped drive letter, he gets an error message:
"Windows can't find 'G:\'. Check the spelling and try again."
So this all points to a problem related to Acrobat not recognizing the computer's drive mapping --- but this problem does not exist on any other workstation on the network (all Win8 virtual machines using Acrobat Pro X). But I cannot figure out what the problem is.
Any help? Please?!?
Thanks!
Micah