I purchased Adobe Acrobat yesterday, but have been unable to complete the installation. Everything appears fine, but I get a message saying "The Installation Failed." The installer log shows the following:
Mar 8 19:16:50 KQ6JZ-MacBook-Pro-II.local installd[415]: PackageKit: ----- Begin install -----
Mar 8 19:18:01 KQ6JZ-MacBook-Pro-II.local installd[415]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Acrobat XI Pro Installer.pkg”." UserInfo=0x7ff4e36091a0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20P ro%20Installer.pkg#acrobatpreinstall.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.11.viewer.preinstall.pkg.MUI, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Acrobat XI Pro Installer.pkg”.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Acrobat XI Pro Installer.pkg\U201d.";
NSURL = "file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#acrobatpreinstall.pkg";
PKInstallPackageIdentifier = "com.adobe.acrobat.11.viewer.preinstall.pkg.MUI";
}
Mar 8 19:18:01 KQ6JZ-MacBook-Pro-II.local Installer[405]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Mar 8 19:18:02 KQ6JZ-MacBook-Pro-II.local Installer[405]: Displaying 'Install Failed' UI.
Mar 8 19:18:02 KQ6JZ-MacBook-Pro-II.local Installer[405]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
I am also experiencing a problem where I cannot log in at www.adobe.com unless I am using Chrome as my browser. (Safari and Firefox do not work at www.adobe.com.)