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Acrobat Pro XI - "error opening this document file cannot be found"

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Hello,

 

when opening a PDF file by double click from a networkshare the follow Error occures: "error opening this document file cannot be found".

 

If I right-click on the file and click "Edit with Acrobat Pro" in the context-menue, Acrobat is opening the file normaly.

If I'm opening Acrobat and I'm browsing to the file via File->Open-><Path to the file>, Adobe is also able to open the file correctly.

 

 

PS: Adobe Reader DC works fine. The isseu only occures with the Acrobat Pro

Does someone have an idea how to fix this?

 

 

I have a lot of user on a RDSH Farm who are experiencing this issue.

 

Thank you in advance

 

Kind Regards


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