Customer Complaint
I am one angry, upset, frustrated, mad and disappointed customer here. The customer service provided by Adobe is completely useless. It became no surprise to me when I did some research in terms of...
View ArticleAdobe Acrobat X Pro for Mac won't open PDF files from Safari links anymore
I had my first virus on my Mac (Macvx) and i had to run a script (I think?) to remove to trash. It mentioned it may remove other items and to check, but I don't know what I'm looking for. When I...
View ArticleAcrobat Pro 10.1.3 crashes about every other time I launch it
When I launch Acrobat Pro 10.1.3 it crashes about half the time, and then I have to relaunch it. Has anyone else had this problem? Any solutions?
View ArticleI bought Adobe Acrobat Pro XI full version but the serial number given to me...
I bought Adobe Acrobat Pro XI full version and the reseller sent me a serial number but when I install an error message says the serial number is invalid.The reseller claimed it is Adobe's problem not...
View ArticleI have a licensing Problem reinstaling Acrobat 9 now under new installed OSX...
Troubleshooting incl. deleting directories etc. doesn't help. Any idea?The repair tool doesn't seem to work (Adobe - Adobe Licensing Repair Tool), the launcher comes up with the error message, it's not...
View ArticleRight-Click Context Menu's Acrobat X Pro Missing
Hello. I have a user of Acrobat X Pro on Windows XP 32-bit system. When they right-click, the context menu's are not there. These menu's exist in my other 2 users Acrobat 9 right-click menu's....
View ArticleI bought Acrobat XI Pro and downloaded it. It will do nothing. Can this 77...
Pro and downloaded it. It will do nothing. Can this 77 year old man talk to someone?
View ArticleHow do I uninstall Acrobat XI Pro?
My subscription to Acrobat XI Pro has expired and I want to uninstall the program. I am the System Administrator on my computer; however, I get a prompt when I attempt to uninstall the program that I...
View ArticleAdobe PDF Plug-In For Firefox and Netscape 10.1.6 issue
Using Firefox 20.0.1 and when I check for updates the Adobe PDF Plug-In For Firefox and Netscape 10.1.6 is checked as "vunerable". I download and attempt to install the process reaches the section...
View ArticleWhat/who is 'PDF Complete?'
A PDF Complete banner attaches itself on all PDF documents I open with Acrobat Reader. How can I stop/remove this banner? Any help will be appreciated. Thank you. frankM
View ArticleAcrobat XI Upgrade
I run my own single employee business. My existing 3 year old work computer has Acrobat X Standard. I am purchasing a new work computer and purchasing Acrobat XI Standard. I plan to keep the old...
View ArticleCannot update Adobe Acrobat 8 Professional
I have not been able to udate from Acrobat Professional 8.0.0 on Windows 7 computer. When I try to update through the help menu I get the following message "Please note that udates for the following...
View ArticleAcrobat XI on MacBook Pro Retina down severely on scrolling PDFs
Hi all. I've seen lots of threads around the net about slow scrolling on macbook and acrobat pro but having tried a few things I am compelled to ask myself for some help. I have a Retina MacBook Pro...
View ArticleAdobe Acrobat XI won't start anymore
I am using the newest version and I'm on Windows 8 x64.It worked until now, just won't start anymore. haven't done anything before it stopped working.
View ArticleI bought Adobe Acrobat Pro XI full version but the serial number given to me...
I bought Adobe Acrobat Pro XI full version and the reseller sent me a serial number but when I install an error message says the serial number is invalid.The reseller claimed it is Adobe's problem not...
View ArticleAcrobat replaces NTFS permissions of Temp folder
OS: Windows 7 Pro x64 SP1Acrobat Pro v11.0.1 I have set location of my Temp folder to another drive F:.This folder is pointed by both %TEMP% and %TMP% environment variables.My user (ex....
View ArticleHow can I update Adobe Acrobat 8.0 Standard
How can I update Adobe Acrobat 8.0 Standard after installing it on Windows 7? Ive tried a few AcrobatUpd8**_all_incr.msp files but I get an error that the program to upgrade may be missing. I cannot...
View ArticleAdobe Acrobat X Pro for Mac won't open PDF files from Safari links anymore
I had my first virus on my Mac (Macvx) and i had to run a script (I think?) to remove to trash. It mentioned it may remove other items and to check, but I don't know what I'm looking for. When I...
View ArticleAdobe PDF Settings file read error in :C:\ProgramData\Adobe\Adobe...
Hi, I have the following case. When I try to print (create) a PDF using Office or any other Windows application that can print, I get the following error: "Adobe PDF Settings file read error in...
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