I purchased a subscription to Acrobat Pro XI for the sole purpose of signing a fillable PDF form I need to submit to my company from time to time, and to avoid having to fill and print the form, manually sign it, and the scan it back into a new PDF form with my signature.... particularly because sometimes I don't have access to a printer or a scanner while traveling.
This worked perfectly with Acrobat Pro XI... I would just click on Sign, and drag my saved signature (a scan of my signature in .JPG format) to the signature line of the form, save it and email it.. done.
Now since this "Upgrade" to DC this no longer works. Using the same form as before, I click on Fill and Sign, and I get a message saying ""Get Started: You have opened a fillable PDF form. This form does not let you drag and drop saved information"
I spoke with two different people in support, and the first one... after screen sharing confirmed it did not work as he expected either.... said he was going to "escalate it and I would be called by the escalation team.... which of course did not happen. Now I see in looking at my cases, that it was "Closed" Case 186619133 so he didn't escalate it after all.
Has anyone got this to work as the Acrobat Pro XI did to let you drag your saved signature to the form where you want to place it... or am I really going to have to downgrade to Acrobat Pro XI to regain this functionality?