Error 16
How do I fix Error 16? I have already uninstalled and reinstalled the program and am still getting the same message.
View ArticleAdobe Acrobat X Pro - Invalid Serial Number
I have Adobe Acrobat X Pro that I purchased from Amazon back in 2011 -- physical/original CD -- that I have used for years. Last week my computer crashed and I had to reinstall Windows 10 but now I...
View ArticleAdobe Acrobat Pro DC 2015 - Serial Issue
Hi,I have reimaged my PC and have had to re-install the fore mentioned software. When re-activiating after re-install with the original serial number, I receive the following message "Please enter a...
View ArticleDownloading Acrobat pro 11 with serial number
I am trying to download Adobe Acrobat pro v 11. The text indicates I will need the serial number (which I have), but when I click on Acrobat XI pro installer there is no place for me to enter the...
View ArticleAcrobat Pro DC multiple computer installation
Hi there,If I purchase a licence for Acrobat Pro DC, how many computers can I install this on as standard, and how much would it cost to add users please?
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What is System Scan is recommended?
On Jan 6th I received an update so did it. To which part of Adobe I'm not sure. However, since that time I constantly get a popup with a Blue circle on it and it says "System Scan is recommended". I...
View ArticleHow much disk space does your Acrobat installation take?
I noticed this morning that my installation of Acrobat DC currently uses 3.03GB of disk space on my Surface Pro 3 with Windows 10 Pro. I think this is excessive - it is nearly 4 times as large as the...
View ArticleProblem updating Acrobat 9 Pro from 9.0 to 9.5.5
After much effort through Chat support, I received an update file enabling Acrobat 9 Pro to update from 9.0 to 9.5.5. However when I open the .dmg file, the Acrobat application is greyed out so I am...
View ArticleCan't preview pdf in Windows 7 explorer preview pane
A couple days ago I lost the ability to preview a pdf in the windows 7 explorer preview pane. I can still preview other documents including doc and jpg. Any ideas why this would disappear? Thanks!
View ArticleCan no longer sign fillable PDF forms with DC... worked fine with XI
I purchased a subscription to Acrobat Pro XI for the sole purpose of signing a fillable PDF form I need to submit to my company from time to time, and to avoid having to fill and print the form,...
View ArticleAcrobat dc license has either expired or not been activated
Since updating my Adobe Cloud subscription to use Adobe Acrobat DC, I get an error the first time I try to use it from an application like Word or Outlook 365. It pops up an error "Your request could...
View ArticlePlease wait while document is prepared for reading
I was just upgraded to Acrobat Pro DC. I now get the following error message on some of my documents: "Please wait while document is prepared for reading." For a large document it takes an agonizingly...
View ArticleAdobe Acrobat DC install stuck
Using a MacPro running 10.10.3 This morning Creative Cloud told me there was an update - Adobe Acrobat DC, I clicked update and the install started then stopped asking me to quit an app - can't recall...
View ArticleAcrobat Pro DC multiple computer installation
Hi there,If I purchase a licence for Acrobat Pro DC, how many computers can I install this on as standard, and how much would it cost to add users please?
View ArticleAcrobat dc license has either expired or not been activated
Since updating my Adobe Cloud subscription to use Adobe Acrobat DC, I get an error the first time I try to use it from an application like Word or Outlook 365. It pops up an error "Your request could...
View ArticleHow can I disable the Outlook plugins that are installed with Acrobat DC...
I cannot for the life of me find where the setting is to disable the Outlook plugins. More specifically, we need to disable the send and track that shows up on the Outlook Home ribbon after install.
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File preview thumbnails aren't working for Acrobat DC files in Windows Explorer
I just upgraded from Acrobat XI to Acrobat DC on Windows 7, and now any new PDFs I create display with a generic PDF icon rather than a thumbnail preview of the file. Files created in Acrobat XI are...
View ArticlePDF Maker Add-In
I have a machine with Windows 8, Office 2013 and Acrobat X. I'm having trouble with the PDF maker add-in. In Word and Excel, the add-in is listed as "active" but I have no Acrobat toolbar and it does...
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