Hi,
We are now having issues upgrading older Acrobat 2015 classic to newer 2019 continuous builds.
Older build we are upgrading from:
![OldAcrobat.PNG]()
When we try and install any 19.... build it is giving 2 odd errors:
![AcrobatUpdateFail.PNG]()
![AcrobatUpdateConfigFileMissing.PNG]()
if I click on ignore the update seems to install just fine. But this is a problem since silent installs are failing silently. I obvious cant click ignore on 5,000+ machines.
Now has happened on a doze machines.
Happening on Windows 10 1607, 1703, 1709, and 1803.
Relative log:
MSI (s) (B8:3C) [14:16:14:440]: Error: Wrong Long Path Name: C:\Windows\Installer\$PatchCache$\Managed\68AB67CA3301FFFF7706C0F070E41400\15.7.20033\wcc hromenativemessaginghost.
MSI (s) (B8:3C) [14:16:14:440]: Error: Wrong Path Name: \\?\C:\Windows\Installer\$PatchCache$\Managed\68AB67CA3301FFFF7706C0F070E41400\15.7.20033\ wcchromenativemessaginghost
MSI (s) (B8:3C) [14:16:14:440]: Error: This file path is updated, hence failing to create: C:\WINDOWS\Installer\$PatchCache$\Managed\68AB67CA3301FFFF7706C0F070E41400\15.7.20033\wcc hromenativemessaginghost.
MSI (s) (B8:3C) [14:16:14:440]: Note: 1: 1310 2: 110 3: C:\WINDOWS\Installer\$PatchCache$\Managed\68AB67CA3301FFFF7706C0F070E41400\15.7.20033\wcc hromenativemessaginghost.
MSI (s) (B8:3C) [14:16:14:441]: Executing op: CacheRTMFile(SourceFilePath=C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Browser\WCChromeExtn\WCChromeNativeMessagingHost.exe,FileKey=wcchromenativemes saginghost.,,ProductCode={AC76BA86-1033-FFFF-7760-0C0F074E4100},ProductVersion=15.7.20033, Attributes=16384,,,,CopierFlags=0,,,,,,)
MSI (s) (B8:3C) [14:16:14:441]: Executing op: RegisterSharedComponentProvider(PatchGUID={AC76BA86-A440-FFFF-A440-0C120B4E4300},MediaCab inet=#PCW_CAB_ACR,File=wcchromenativemessaginghost.,Component={B7C991AF-7B32-44CF-8DCC-F24 C9AC11607},ComponentVersion=18.11.20035.2003,ProductCode={AC76BA86-1033-FFFF-7760-0C0F074E 4100},ProductVersion=15.7.20033,PatchSize=35584,PatchAttributes=0,PatchSequence=10493,Shar edComponent=0,IsFullFile=0)
MSI (s) (B8:3C) [14:16:14:442]: Executing op: CacheRTMFile(SourceFilePath=C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Browser\WCChromeExtn\manifest.json,FileKey=manifest.json,,ProductCode={AC76BA8 6-1033-FFFF-7760-0C0F074E4100},ProductVersion=15.7.20033,Attributes=16384,,,,CopierFlags=0 ,,,,,,)
MSI (s) (B8:3C) [14:16:14:444]: Executing op: FileCopy(SourceName=WCCHRO~1.EXE|WCChromeNativeMessagingHost.exe,SourceCabKey=wcchromenat ivemessaginghost.,DestName=WCChromeNativeMessagingHost.exe,Attributes=16384,FileSize=14590 4,PerTick=65536,,VerifyMedia=1,,TotalPatches=1,,,CheckCRC=0,Version=18.11.20035.2003,Langu age=1033,InstallMode=327417856,,,,,,,)
MSI (s) (B8:3C) [14:16:14:444]: File: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Browser\WCChromeExtn\WCChromeNativeMessagingHost.exe; Patch targets existing file.; Smart patch; Existing file is a lower version
